Our sleep consultants are qualified, experienced health professionals and parents, who have been working in the field of sleep and settling for over 10 years. All our Sleep Consultants have also undertaken the internationally acclaimed Circle of Security (COS) Parenting training and are registered Circle of Security© Parent Educators.

Our sleep consultations are conducted over the phone - during either a 45 minute or 60 minute call. During the call, our Sleep Consultants will ask you a series of questions to understand the individual sleep issues (no two babies are ever the same when it comes to sleep!) and work through a personalised and achievable plan.

No, we do not promote controlled crying or crying it out. We promote a gentle approach with an emphasis on caregiver interaction, your child’s social-emotional development and an understanding that every infant, toddler and parent is unique. Our aim is to help families reach sustained change in a loving and informed way. We encourage parents to comfort their children through the change process.

Our approach is to gently introduce small changes to your baby’s sleep experience over a period of time. If your baby has always been rocked to sleep, it’s going to take time for them to learn and trust a new set of patterns that occur before sleep time. The end goal is to help your baby calm, so they can eventually manage the final step of drifting to sleep without your help.

Depending on the age of your baby, this process can take anywhere from 1-3 weeks – so it’s important to stick with it and give your baby time to learn through repetitive experience.

Yes. At the conclusion of your telephone consultation, our Sleep Consultant will upload your personalised sleep plan to your SleepWellBaby account.

All our Sleep Consultants are qualified health professionals with extensive experience in early parenting. We have helped thousands of families over the last 15 years and are renowned for our gentle approach to sleep and settling. Such is our reputation, we are frequently asked to speak at health professional seminars and conferences across Australia.

Of course! If you still have questions about our approach or are unsure about whether to book a 45 minute or 60 minute call, please contact us on 1300 775 337. Our friendly Customer Service Manager will happily answer your questions and can even assist by making your appointment directly over the phone.

Please note, we cannot offer specific settling advice without scheduling a sleep consultation as we do need time to understand your specific challenges and unique circumstances before offering strategies for change.